Pricing

Plans that grow
with your team

All plans are custom-quoted — pay for what you use, unlock the right products, and scale your support tier as your cloud grows.

Starter

For small teams getting started with cloud management.

Custom
Contact us for pricing
Get Started →
  • 1 product (CostLens or IaC UI)
  • 3 team seats
  • Aevi AI assistant
  • Support case portal
  • 24-hour response SLA
  • Email support
Most Popular

Professional

For growing teams running cloud operations at scale.

Custom
Contact us for pricing
Get Started →
  • Up to 3 products
  • 10 team seats
  • Aevi AI assistant
  • Priority support queue
  • Live chat — business hours
  • 4-hour response SLA
  • Datadog & PagerDuty integration

Business

For product companies operating full cloud stacks.

Custom
Contact us for pricing
Contact Sales →
  • All 4 Aezona products
  • 30 team seats
  • Aevi AI assistant
  • High-priority support queue
  • Live chat — extended hours
  • 4-hour SLA / 1-hour for urgent
  • Advanced integrations + runbooks
  • SOC 2, ISO 27001, GDPR exports
Mission Critical

Enterprise

For large organisations and regulated industries.

Custom
Tailored to your organisation
Talk to Us →
  • All 4 products + Managed Cloud Services
  • Unlimited seats
  • Aevi AI assistant
  • Dedicated named support engineer
  • Live chat 24 / 7
  • 1-hour SLA guaranteed
  • Custom SLAs + escalation paths
  • Quarterly business reviews
  • HIPAA / GDPR compliance assistance

All pricing is custom-quoted based on usage, team size, and cloud environment. No hidden fees. Contact us for a personalised proposal.

Every plan includes

Core capabilities available to every Aezona customer, regardless of tier.

Aevi AI Assistant
Get instant, intelligent answers to cloud, cost, and security questions — powered by Claude AI and available around the clock on every plan.
Support Case Portal
Log, track, and manage every support request in one place. Reply to threads, attach context, and monitor resolution status in real time.
SLA-Backed Response
Every plan carries a guaranteed first-response commitment — from 24 hours on Starter to 1 hour on Enterprise — so you're never left wondering.
Secure by Default
All plans run on SOC 2-aligned infrastructure with encrypted data at rest and in transit, role-based access control, and audit-ready logging built in.
AI-Ranked Insights
Continuously surface cost anomalies, security gaps, and performance bottlenecks ranked by impact — so your team focuses on what matters most.
Engineering Access
Every case is handled by a certified Aezona cloud engineer with full context of your environment — not bots, not scripts, not generic first-line replies.

Compare plans

A full breakdown of what's included in each tier.

FeatureStarterProfessionalBusinessEnterprise
Platform
Aezona products1Up to 3All 4All 4 + Services
Team seats31030Unlimited
Aevi AI assistant
CostLensAdd-on
Aezona IaC UIAdd-on
Aezona AIopsAdd-on
Aezona GuardAdd-on
Managed Cloud Services
Support
Support case portal
Aevi AI case assist
Email support
Live chat with engineerBusiness hrsExtended hrs24 / 7
Response SLA24 hr4 hr4 hr / 1 hr urgent1 hr guaranteed
Dedicated engineer
Quarterly reviews
Integrations & Compliance
Datadog / Prometheus / Grafana
PagerDuty
SOC 2 / ISO 27001 exports
GDPR / HIPAA supportGDPR
Custom SLAs
Support contacts
Always available

Every plan includes the Aezona support portal and Aevi AI. Premium plans unlock live engineer chat.

Email / Portal
support@aezona.com
Emergency line
+1 (800) 555-0100
24 / 7
Aevi AI
Instant answers
All plans

Frequently asked questions

Not sure which plan fits?

Talk to our team — we'll map your cloud environment and recommend the right tier, no pressure.

Talk to Sales →